Best Western Plus The Connaught Hotel And Spa, Bournemouth - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

30 West Hill Road, Bournemouth, United Kingdom, BH2 5PH

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

Heating

Air conditioning

room details

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Standard Twin Room

Max:

2 persons

13 m²

Bed options:

2 Single beds

Heating

Air conditioning

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Single Room

Max:

1 person

9 m²

Bed options:

1 Single bed

Heating

Air conditioning

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Getting around

A guide to all available transportation options

City Centre

Bournemouth400 m

Airports

Bournemouth (BOH) 11.5 km

Southampton (SOU) 55.0 km

Train

Bournemouth Central Station 1.9 km

Bus

Bus stop600 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

GBP 10 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Public Bath

Room features

Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

30 West Hill Road, Bournemouth, United Kingdom, BH2 5PH

Map view

30 West Hill Road, Bournemouth, United Kingdom, BH2 5PH

City landmarks

Beach

Bournemouth Beach

810 m

Harbour

Bournemouth Pier

840 m

Aquarium

Oceanarium

840 m

Gallery

Russell-Cotes Art Gallery & Museum

1.3 km

Garden

Lower Gardens

790 m

Square

The Square

790 m

Theatre

Bournemouth Pavilion Theatre

950 m

Church

St Peter's Church

1.1 km

Gallery

Westover Gallery

1.0 km

Park

Bournemouth Parks

800 m

Central Gardens

860 m

West Cliff Lift

760 m

Casino

Grosvenor Casino Bournemouth

1.1 km

Park

Meyrick Park

1.8 km

Pier Approach

Bournemouth Observation Wheel

670 m

Poole Road 17 Seamoor Road

Westbourne

1.6 km

Gallery

Gallery 65

1.5 km

Church

St Stephen's Church

730 m

Mosque

Bournemouth Islamic Centre & Central Mosque

640 m

Miniature Golf Course

Bournemouth Gardens Classic Mini Golf

600 m

1 Albert Rd

The Bournemouth Oratory

620 m

Undercliff Drive

The Polar Bear on the Isle of Wight

1.2 km

Church

St Andrews United Reformed Church

600 m

Nearby

Parking area

Bournemouth International Centre

590 m

The Triangle

Upside Down House

350 m

Amusement Park

Treehouse Family Play

390 m

Mall

BH2 Leisure Complex

470 m

Night club

Halo Nightclub

420 m

Bournemouth BH2 5JF

Durley Chine Beach

530 m

Unnamed Road

Christmas Tree Wonderland

570 m

Restaurants

Cristallo

190 m

3 West Cliff Road

Indian Ocean Restaurant and Takeaway

220 m

4 West Cliff Road

Miso Korean Restaurant

190 m

4A West Cliff Road

White Fox Italian Ristorante Pizzeria

410 m

15 West Cliff Road

Trouville

290 m

5 Priory Road

Lolas Restaurant

470 m

95 Commercial Road

The Goat & Tricycle

380 m

29-29 West Hill Road

Ojo Rojo

510 m

106 Commercial Road The Triangle

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.0

Location

8.0

Service

8.4

Dining

8.2

Christina

United Kingdom, March 2025

5.0/10

I had a great midweek stay at the Connaught for two nights, enjoying the comfortable beds and sizeable, clean room. The buffet breakfast offered plenty of choices and was quite satisfying, though I would have loved towelling robes in my room for an extra touch of luxury. The spa facilities were a highlight, especially the warm swimming pool, although the steam room and sauna were out of order during my visit. Overall, I found it good value for money with free parking and a decent location for exploring Bournemouth.

Rooms

8.0

The room was comfortable and clean, though slightly smaller than expected after upgrading. Had everything I needed, aside from towelling robes.

Service

9.0

The staff were friendly and helpful throughout my stay, especially during breakfast. They made me feel welcome and were attentive to my needs.

Location

8.0

The hotel is well-situated, making it easy to walk to the town center and the beach. I enjoyed the lovely Christmas lights along the way.

Dining

8.0

Breakfast was buffet-style with a great range of options. The dinner menu in the restaurant looked tempting, though I chose to explore local dining options instead.

Facilities

8.0

The spa facilities, particularly the swimming pool, were impressive. Although some amenities were temporarily unavailable, the overall experience was enjoyable.

Andrew

United Kingdom, February 2025

6.2/10

I recently stayed at the Best Western Plus The Connaught Hotel And Spa in Bournemouth and had a good experience overall. I was pleased with the warm welcome and the staff's attentiveness during my stay. The spa facilities were a highlight for me, allowing for a relaxing swim and treatment. However, I did encounter some parking challenges that could use improvement.

Rooms

9.0

The Orchid Suite I stayed in was spacious and bright, with lovely amenities and a comfortable vibe. The only downside was a slightly saggy mattress.

Service

8.0

The staff were friendly and helpful, consistently checking in to ensure my needs were met. Yet, I did experience some delays at check-in due to limited staff.

Location

7.0

I appreciated the hotel’s proximity to both the beach and the town center, making it easy to explore. However, some nearby streets were cluttered and not well-maintained.

Dining

8.0

Breakfast was delicious with great options, and I enjoyed the room service sandwiches. Dinner was not as impressive, with some items falling short of expectations.

Facilities

9.0

The spa facilities, including the pool and sauna, were excellent and well-maintained, providing a relaxing atmosphere during my stay.

Charlotte

United Kingdom, February 2025

6.2/10

My stay at the hotel was mostly enjoyable, thanks to the friendly staff and the relaxing spa facilities. However, I found the cleanliness of my room left a bit to be desired, and the air conditioning gave me some trouble during the night. Overall, it's a lovely place for a getaway, and I'd consider returning if I could ensure a better room condition.

Rooms

6.0

The room was spacious, yet it had some cleanliness issues like stains on the sheets and an uncomfortable feeling with the air conditioning. Improvements could be made here.

Service

9.0

The staff were friendly and attentive, especially during breakfast time. They were quick to help when I had an issue, which truly enhanced my experience.

Location

9.0

The hotel’s location is fantastic—close to both the beach and town amenities, making it easy to explore the area.

Dining

8.0

Dining was a highlight with really good food quality, although I felt some items were a bit lacking (like vegetarian options at breakfast).

Facilities

7.0

The spa facilities were lovely and provided a great space to unwind, but the temperature felt a bit stuffy at times.

Daniel

United Kingdom, February 2025

6.2/10

I had a mixed experience at Best Western Plus The Connaught Hotel And Spa. While the breakfast was delicious and the staff super friendly, I faced issues like noise from the building site next door and low water pressure in my room. Overall, it was decent but had its downsides.

Rooms

6.0

My executive room was well-appointed with a cozy sitting area, but it had low water pressure and no heating in the sitting area. Plus, I dealt with a view of a building site, which wasn't ideal.

Service

7.0

The staff were truly friendly and helpful, though I felt it was odd that they offered to change my room only after I raised concerns about noise and the view from my current room.

Location

8.0

The hotel's location was convenient, close to the beach and town center, but with the next-door construction, it didn't always feel peaceful.

Dining

8.0

Breakfast was a highlight with great quality ingredients, though I was a bit let down by the lack of white bread options on the second day.

Facilities

7.0

I enjoyed the spa and wellness facilities, though I wish the pool area was better maintained and that more details about the bag storage policy were shared beforehand.

Clifford

United Kingdom, November 2024

6.4/10

My stay at the Best Western Plus The Connaught Hotel And Spa was quite enjoyable, though I did encounter a few hiccups. The staff were incredibly friendly and attentive, making me feel right at home. I loved the delicious meals, especially the dinner, but my room wasn't as quiet as I had hoped, which made for a restless night.

Rooms

6.0

The room I stayed in was comfortable, but it was in need of a refresh. I could hear conversations from the neighboring room quite clearly, which disrupted my sleep.

Service

9.0

The staff really made a difference during my stay. They were warm, welcoming, and attentive, especially during breakfast when they ensured everything was just right.

Location

8.0

The hotel is perfectly situated within a short walk from the beach and the town. It made it easy for me to explore and enjoy the local shops and seaside.

Dining

9.0

I was pleasantly surprised by the quality of the food. The dinner was excellent, especially the chicken and leek pie, and breakfast offered plenty of tasty options.

Facilities

8.0

The spa and gym facilities were decent. I appreciated the relaxing atmosphere and enjoyed the hot stone massage, which was one of the best I've ever had.